SMS FAQ
Common questions about the SMS service.
How do I set up SMS?
See the SMS Messaging guide for complete setup steps.
Can recipients reply to messages?
No. SMS is one-way only. If you need a response, include a phone number or email in your message.
What should I use SMS for?
Notify parents of absences, tardiness, or discipline issues
Announce schedule or room changes
Broadcast school closures or emergency information
Who can send SMS?
Only staff with the Send SMS & Email role. Administrators assign this in user permissions.
How much do credits cost?
Prices vary by destination country and package size. See the SMS purchase page for current pricing.
Last updated
Was this helpful?